Shipping Information

How long does it take for my order to ship?

We ship orders within 2 working days from our Kemps Creek office in Sydney. Shipping times will vary depending on your location. Please be aware it may take longer to receive items in regional locations.

Shipping Rates

Shipping is automatically calculated based on current Australia Post rates.

Do you ship internationally?

We currently do not ship internationally from our online store. If you live in a location outside of Australia and would like to purchase some of our merchandise, please contact us directly and we may be able to arrange delivery for you: +61 (02) 8899 3333.

Looking for returns info?

Please read the full details of our returns policy which is available during checkout. It is important to note we cannot offer returns on Animal Guardian Gifts, gift cards or raffle tickets.